About Leya

At Leya, we’re on a mission to transform the way lawyers work. Our AI-native platform lets legal professionals enhance their productivity and automate complex workflows. We collaborate closely with our clients and iterate at a market-leading pace. In a year, we have gone from an early MVP to tools used daily by thousands of lawyers, and are now scaling rapidly. We are here to win together, and carry the belief that life is too short not to accomplish something truly special. Why join Leya:

• Exceptional product-market fit: We’re partnering with some of the largest global law firms and corporations, including Bird & Bird, Pérez-Llorca, and Mannheimer Swartling.

• Strategic investors: We’ve raised over $35 million from top investors, including Benchmark, Redpoint, and Y Combinator.

• World-class team: Our team members previously built world-class tech at places like Google, Klarna, Spotify and Microsoft.

• Competitive compensation: We offer competitive cash and equity packages.

About the Role

As the first member of Leya’s growing Product Operations team, you will work at the intersection of Leya’s cutting edge LegalTech products and the operational realities of what it takes to deliver for a massive and rapidly scaling set of customers.

You will own the operations of all products at Leya together with our Product and Engineering Lead, while also influencing the overall development of Leya’s internal operations as the company rapidly scales. You will collaborate with your product partners to lay out a data-driven and customer-informed roadmap of features to build and improvements to implement, build out automation and processes to help Leya scale internally, and assist in the launch of new features and products. You’ll work closely with product managers, engineers, design, data and our customer-facing teams, as well as partners and vendors outside of Leya.

What You’ll Do

• Customer Obsession: Represent the “voice of the customer” within your product space, work to connect the day to day customer experience to product and engineering teams, and bring customer insights to help teams think beyond the boundaries of what exists today

• Process Development: Own meaningful company-wide initiatives to help prepare Leya for larger scale, and to create predictable and reliable processes for the benefit of the Leya team and our customers and partners

• Product Analysis: Create high-leverage product analytics and data analysis and use it to surface opportunities for improving performance, quality, and intuitiveness of the product

• Launch Support: Ensure that product releases are flawless through documentation, enablement and context sharing across the organization

• Incident Management: Achieve fast resolution of product bugs and issues by aiding in the tools and processes for incident identification and resolution

What You Need

• Minimum 3 years professional experience with 2 years working in product management, product operations, or strategy & operations roles, ideally in a fast growing business

• Experience driving fast and successful execution of complex initiatives that involve the coordination of efforts of many different teams

• Track record of “seeking the root cause” of issues to find more enduring and impactful solutions than others

• Experience leveraging qualitative and quantitative feedback to create product recommendations

• Experience working directly with customers or clients through feedback requests and/or user research interviews

• Experience levelling up and assisting junior members of your team with constructive feedback

• Excellent written and verbal communication skills with experience tailoring a message to different audiences

• Can translate data into insights and action, including experience querying SQL

• Comfort in ambiguity and a track record of charting your own path

Nice-to-Haves

• Experience working with product analytics tools like PostHog, Amplitude, Mixpanel, or similar.

• Experience with Retool or other low-code tooling platforms

• Experience in Management Consulting or Software Engineering

• Technical programming experience (Python, Java, React)

Benefits and Practical Details

• You’ll get a competitive salary, and you’ll get to own part of the company via stock options

• Office in central Stockholm 3 minute walk to central metro station

• You will work on-site

• We use English for internal communication

• Start date: January